Student Version: Sharing Negative Information Without Being Negative
Sharing bad news or negative information is an unpleasant aspect of life for all business professionals. No one likes to receive bad news, and no person likes to give it, so these messages can take a toll on everyone who is involved.
However, it is possible to minimize the emotional impact these messages have, because you can take steps to share negative information without being negative. Learning how to craft these messages with sensitivity and honesty will make the task easier for you as a writer and the experience less traumatic for the recipients of your messages.