Jessica DeVita – Unreachable Code: A Conversation about Safety and Human Factors – Code BEAM SF 2018

“…There’s so much talk about the system. And so little understanding.” -Robert Pirsig

If I were to ask you what is your safety culture, what would that look like? Devops and continuous delivery and the tools that support it can offer us a measure of safety, but only against the things we think might go wrong. The importance of more dialogue on the nature of the relationship of humans and machines becomes apparent as twitter judges the UX of the Hawaii incident, while Equifax thinks email is a patching strategy.

Humans are left to solve the problems the machines cannot, and I would like to offer some ideas for moving forward, together.

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